Return Merchandise Authorization
Items purchased from authorized dealers must be returned to the store where they were originally purchased.
All returns, with exception of defective products which are subject to the manufacturer’s warranty, are subject to a 30 day limit from the date of purchase and must reference a valid Return Merchandise Authorization (RMA) number. Returns are subject to a 15% restocking fee. Items returned without an RMA number will be refused and returned to the shipper. All returned items, with exception of warranty items, must be received in original condition without marks or scratches of any kind. Great Bike Gear, Inc. will be the sole judge of the original condition. If received in less than original condition a partial or no credit will be given (no credit will be given for shipping) and shall remain with GBG. No returns are allowed on custom orders.
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